- Request for a SGMEDIS refund if your booking is within the refundable timeline.
- Request to match the price difference if your booking is non-refundable and you have found a cheaper price on another website.
- The lower price in comparison must be found online for the same medical procedure, the same medical provider, the same doctor, the same services, the same options and on the same surgery date as reserved through SGMEDIS.
- The lower rate must be in the same currency as there can currency fluctuations beyond SGMEDIS's control.
- It does not apply to membership, special discounted rates including, but not limited to loyalty points through special promotions.
- We will match the price difference between our rate and the lower rate if your reservation through SGMEDIS.COM is completed and not cancelled and/or as a result of a “no show”.
- We will not be liable for any refunds under the Best Price Guarantee with respect to rates loaded in error by SGMEDIS or by the medical provider.
- We reserve the right to deny any claims that cannot be verified, or in which you have provided incomplete information.
- We reserve the right to modify the Best Price Guarantee at any time without prior notice. Please check SGMEDIS’s website for updated information.
- If the Best Price Guarantee claim is unsuccessful due to any circumstances, SGMEDIS’s cancellation policy will still be applicable provided it is still within the cancellation dateline.